Legal

Privacy Policy

Last updated: July 11, 2026

Eloquent (operated by Eloquent Technologies) provides AI assistants and agent-powered workspaces on the web, in our mobile apps, and over messaging channels such as WhatsApp. This policy explains what we collect, why, and the choices you have. The short version: we collect what we need to run the product for you, we don't sell your data, and we don't use it to track you across other apps or websites.

What we collect

Account information — your name, email address, and sign-in provider (Google, Microsoft, or Apple). If you sign in with Apple you may use a private relay email address.
Content you provide — messages you send to assistants, documents and images you upload, voice recordings you submit for transcription, and tasks or records you create.
Workspace data — the organization you belong to and your role in it, used to keep every customer's data isolated.
Technical data — logs needed to operate and secure the service (timestamps, request identifiers, approximate usage volumes). We do not use third-party advertising or cross-app tracking SDKs.

How we use it

To provide the service: run your assistants, store your conversations and documents, and sync across your devices.
To process your content with AI models. Model providers act as processors and are not permitted to train on your data.
To send you service notifications you have enabled (in-app, push, email, or WhatsApp reminders).
To secure the platform, prevent abuse, and meet legal obligations.

Device permissions (mobile app)

Camera and photo library — only to let you attach images to conversations. Nothing is accessed without your explicit action.
Microphone — only to transcribe voice input you record. Recordings are used for transcription and are not used for identification.
Notifications — optional, for reminders and assistant results.

Who processes your data

We use a small set of subprocessors to run Eloquent: cloud hosting (Microsoft Azure), AI model providers (such as Anthropic, OpenAI, and Google) for generating assistant responses, Stripe for billing, and Meta's WhatsApp Business Platform if you interact with us on WhatsApp. Each receives only what is necessary to provide their function.

Retention and deletion

Your content is retained while your account is active so your workspace keeps working.
You can delete your account at any time — in the mobile app under Profile → Delete account, or by emailing us. Deletion removes your account and disassociates your personal data from the platform.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are in a jurisdiction with specific data-protection rights (such as the GDPR or GCC data-protection laws), we honor those rights.

Children

Eloquent is a business productivity tool and is not directed at children under 16. We do not knowingly collect data from children.

Changes

We will post any changes to this policy on this page and update the date above. Material changes will be communicated in the product.

Contact

Questions or requests: privacy@elqnt.ai

Eloquent Technologies FZCO, Dubai, UAE.